ITIL Foundation Essentials ITIL 4 Edition. The ultimate revision guide IT Governance Publishing, Claire Agutter
- Autorzy:
- IT Governance Publishing, Claire Agutter
- Wydawnictwo:
- IT Governance Publishing
- Ocena:
- Stron:
- 79
- Dostępne formaty:
-
PDFePub
Opis
książki
:
ITIL Foundation Essentials ITIL 4 Edition. The ultimate revision guide
The book further explains ITIL’s guiding principles, such as focusing on value, thinking and working holistically, and simplifying processes. These principles form the core of ITIL 4’s approach, emphasizing flexibility, iterative progress, and stakeholder collaboration. With practical examples and clear explanations, readers will learn how to integrate these principles into their service management practices.
Lastly, the book dives deep into the Service Value System and Service Value Chain, detailing how each component contributes to delivering business value. It also explores essential ITIL practices, such as continual improvement and incident management. The final sections provide valuable exam preparation tips to ensure readers are well-equipped to pass the ITIL Foundation exam with confidence.
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Szczegóły książki
- Tytuł oryginału:
- ITIL Foundation Essentials ITIL 4 Edition. The ultimate revision guide
- ISBN Ebooka:
- 978-18-063-8636-9, 9781806386369
- Data wydania ebooka :
-
2025-07-21
Data wydania ebooka często jest dniem wprowadzenia tytułu do sprzedaży i może nie być równoznaczna
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- Język publikacji:
- angielski
- Rozmiar pliku Pdf:
- 1.7MB
- Rozmiar pliku ePub:
- 1.2MB
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