CRM - ebooki
Ebooki z kategorii: CRM dostępne w księgarni Helion
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Learn how to architect, build, test, and deploy autonomous AI agents on Salesforce using Agentforce, Data Cloud, the Atlas Reasoning Engine, and the Einstein Trust Layer through real-world examples and proven implementation patterns.-
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ebook
(81,75 zł najniższa cena z 30 dni)
98.10 zł
109.00 zł(-10%) -
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Build in-demand Business Analysis skills for real-world Salesforce projects. Learn how to use AI to streamline requirements, improve adoption, and deliver smarter solutions, backed by expert strategies, tools, and practical frameworks.
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ebook
(96,75 zł najniższa cena z 30 dni)
116.10 zł
129.00 zł(-10%) -
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Whether you're just starting your Salesforce journey, planning a career shift, or simply curious about the world of cloud computing and customer relationship management (CRM), this practical book is the source you need. Packed with foundational knowledge and practical insights, the Salesforce Certified Administrator Study Guide helps you understand
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ebook
(113,40 zł najniższa cena z 30 dni)
160.65 zł
189.00 zł(-15%) -
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Description Salesforce has become the leading platform for customer relationship management, but true mastery comes from applying its power to real-world business needs. In this book, you will look into its two flagship products, Sales Cloud and Service Cloud. You will also be exploring the broader Salesforce ecosystem, from hidden gems to powerful
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ebook
(46,15 zł najniższa cena z 30 dni)
89.91 zł
99.90 zł(-10%) -
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Gain the skills and confidence to deliver high-impact NetSuite consulting. This expert-led guide helps you streamline implementations, customize solutions, and solve real-world challenges, giving you the edge to drive business success with NetSuite.
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ebook
(111,75 zł najniższa cena z 30 dni)
134.10 zł
149.00 zł(-10%) -
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Description Salesforce, as the leading cloud-based CRM platform, empowers businesses to manage customer relationships and build custom applications. This book serves as your comprehensive guide to mastering this technology, from foundational cloud concepts to advanced development and administration, enabling you to leverage its full potential. Thi
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ebook
(46,15 zł najniższa cena z 30 dni)
89.91 zł
99.90 zł(-10%) -
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Na monografię składa się jedenaście rozdziałów, których autorami są przedstawiciele polskich ośrodków naukowych i badawczych. Wśród podjętych zagadnień można wskazać na: wspomaganie procesów kształcenia ze szczególnym uwzględnieniem szkolnictwa wyższego, wspomaganie zarządzania w sektorze bankowym, zastosowanie w obszarze hybrydowego modelu prac
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Oto czas przełomu. Należysz do pierwszego pokolenia, które ma dostęp do sztucznej inteligencji. Równocześnie żyjesz w czasach gwałtownych zmian. To oznacza, że nie możesz zachłysnąć się AI i w pełni zautomatyzować procesu sprzedaży. W erze sztucznej inteligencji relacje międzyludzkie przynoszą jeszcze większą przewagę konkurencyjną. Jeśli jednak ni
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książka
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ebook
(41,40 zł najniższa cena z 30 dni)
44.16 zł
69.00 zł(-36%) -
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This book helps you identify Salesforce anti-patterns using examples where they most likely occur and recommends solutions that can prove valuable, while improving your ability to architect and communicate effective solutions on Salesforce.
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ebook
(89,25 zł najniższa cena z 30 dni)
107.10 zł
119.00 zł(-10%) -
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Description This book gives you the knowledge to create real-world automation using Salesforce Flows. It starts with a detailed review of business process automation and the fundamentals used to discover, model, analyze, and optimize business processes. You will learn how each step of the process aligns with the information required to create effic
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ebook
(46,15 zł najniższa cena z 30 dni)
89.91 zł
99.90 zł(-10%) -
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Chcesz zbudować dochodowy biznes online, ale nie wiesz, od czego zacząć? Zastanawiasz się, jak wybrać najlepszą strategię, stworzyć skuteczny plan działania i krok po kroku zrealizować swoje cele? Odpowiedzi na te pytania znajdziesz w tym wyjątkowym ebooku - kompleksowym przewodniku po budowie biznesu online. Ten ebook to więcej niż zbiór teor
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Description Introducing "Salesforce Automation with Salesforce Flow and Apex", a practical guide designed for anyone wanting to learn Salesforce automation. Whether you are just starting out or looking to build on your existing skills, this book is here to help you navigate the world of Salesforce flow and automation techniques. This book provides
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ebook
(46,15 zł najniższa cena z 30 dni)
89.91 zł
99.90 zł(-10%) -
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Mastering Salesforce Experience Cloud covers every facet of the platform, from technical reviews to implementation, business transformation, and long-term growth strategies. Learn to maximize the potential of Salesforce Experience Cloud.
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ebook
(89,25 zł najniższa cena z 30 dni)
107.10 zł
119.00 zł(-10%) -
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This book covers what a sales engineer is and does, and why this is a highly paid and coveted role. The authors share their vast experience to help you learn daily operations and skills to advance your sales career.
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ebook
(81,75 zł najniższa cena z 30 dni)
98.10 zł
109.00 zł(-10%) -
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Description Salesforce, a powerful CRM platform, offers immense potential for businesses but requires skillful project execution to unlock its full value. For Salesforce professionals who want to improve their project management abilities, "Executing Salesforce Projects" is an indispensable reference. Every stage of the Salesforce project implemen
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ebook
(46,15 zł najniższa cena z 30 dni)
89.91 zł
99.90 zł(-10%) -
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Learn how to implement and manage a modern customer data platform (CDP) through the Salesforce Data Cloud platform. This practical book provides a comprehensive overview that shows architects, administrators, developers, data engineers, and marketers how to ingest, store, and manage real-time customer data.Author Joyce Kay Avila demonstrates how to
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ebook
(143,40 zł najniższa cena z 30 dni)
203.15 zł
239.00 zł(-15%) -
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This book provides a thorough introduction to computer concepts and management information systems. It covers everything from basic computer fundamentals to advanced applications of cross-functional MIS.
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ebook
(39,90 zł najniższa cena z 30 dni)
188.10 zł
209.00 zł(-10%) -
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In today's fast-paced world, more and more organizations require rapid application development with reduced development costs and increased productivity. This practical guide shows application developers how to use PowerApps, Microsoft's no-code/low-code application framework that helps developers speed up development, modernize business processes,
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ebook
(119,40 zł najniższa cena z 30 dni)
169.14 zł
199.00 zł(-15%) -
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This step-by-step guide provides instructions and expert tips to help you learn Keap Pro CRM, including automated marketing and optimizing workflows. This will enable you to enhance customer interactions and business efficiency.
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ebook
(89,25 zł najniższa cena z 30 dni)
107.10 zł
119.00 zł(-10%) -
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This book provides you with a roadmap to becoming a successful Salesforce Architect. Covering common pitfalls and valuable insights, this book prepares you to transition to the role of a Salesforce Architect.
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ebook
(52,43 zł najniższa cena z 30 dni)
62.91 zł
69.90 zł(-10%) -
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This guide unveils strategies to cultivate enduring customer relationships. Grounded in effective communication and problem-solving, it shows you how to harness cross-functional collaboration for competitive advantage.
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ebook
(81,75 zł najniższa cena z 30 dni)
98.10 zł
109.00 zł(-10%) -
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Discover how Salesforce Customer 360 unifies Marketing Cloud, B2C Commerce, Data Cloud, and Service Cloud into one solution, and learn the capabilities, integration options, limitations, and workflows to create value for your organization.
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ebook
(89,25 zł najniższa cena z 30 dni)
107.10 zł
119.00 zł(-10%) -
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This book covers practical insights into the Salesforce platform's setup, features, customizations, automation, and reporting. Additionally, the book guides you through exam preparation and career planning in the Salesforce ecosystem.
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ebook
(96,75 zł najniższa cena z 30 dni)
116.10 zł
129.00 zł(-10%) -
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This Sales Cloud implementation guide walks you through everything you need to design and deliver a successful solution, explaining business concepts as it walks you through a typical development project flow.
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ebook
(104,25 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł(-10%) -
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This book offers essential insights into the Vlocity OmniStudio Platform and Salesforce Industries, as well as a clear framework for code management, performance analysis, and design patterns for optimal performance of OmniStudio installations.
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ebook
(89,25 zł najniższa cena z 30 dni)
107.10 zł
119.00 zł(-10%) -
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Jesteś przedsiębiorcą i chcesz lepiej zrozumieć tych, którzy korzystają z towarów lub usług Twojej firmy? Marketerem, który poszukuje skuteczniejszych sposobów dotarcia do odbiorców formułowanych przez siebie przekazów? Handlowcem, którego premia zależy od jego relacji z partnerami biznesowymi? A może osobą, której na sercu leży zapewnienie obsługi
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ebook
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audiobook
(29,94 zł najniższa cena z 30 dni)
31.94 zł
49.90 zł(-36%) -
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This book is a comprehensive guide on how to employ Dynamics 365 AI across sales, marketing, customer service, and finance business functions. Discover its integration with advanced AI tools and gain insights from real-world examples.
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ebook
(81,75 zł najniższa cena z 30 dni)
98.10 zł
109.00 zł(-10%) -
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Connect, analyze, decide: Seamless integration of Tableau and Salesforce KEY FEATURES Successfully connect Tableau with Salesforce CRM. Use Tableau and Salesforce to analyze data and create dynamic visualizations. Translate analytical findings into tangible business strategies and actions. DESCRIPTION Tableau is a powerful data visualization
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ebook
(46,15 zł najniższa cena z 30 dni)
89.91 zł
99.90 zł(-10%) -
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Growth hacking to jedna z metodyk prowadzenia działań marketingowych, sprzedażowych i rozwoju produktu, w której celem aktywności nie są największe zasięgi, a dotarcie do możliwie najlepiej określonej grupy docelowej. Oczywiście przy zachowaniu jak najniższego kosztu tego procesu. Gdy się nad tym chwilę zastanowić, takie podejście jest sensowne
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ebook
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audiobook
(14,90 zł najniższa cena z 30 dni)
14.90 zł
49.90 zł(-70%) -
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Salesforce Flow Builder is an immensely powerful tool for automating business processes through clicks and low code to build complex business solutions. This is your guide to identifying business automation candidates, applying Salesforce Flow concepts, and gaining the knowledge necessary to automate your business processes using Salesforce Flows.
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ebook
(89,25 zł najniższa cena z 30 dni)
107.10 zł
119.00 zł(-10%) -
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Want to rock the AppExchange? Here's the game plan: Design your Salesforce app, develop it, get it out there for everyone to see, make some cash from it, and then take it to the next level. Become the next big ISV success story! Salesforce AppExchange Success Blueprint is the only book you need to turn your million-dollar ideas into reality.
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ebook
(89,25 zł najniższa cena z 30 dni)
107.10 zł
119.00 zł(-10%) -
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Klientocentryczność to strategia orientująca działania firmy na potrzeby klienta, czyli tego, kto rzeczywiście ją żywi. To jego decyzje zakupowe: kupić – nie kupić, wrócić po kolejne towary lub usługi – nie wrócić, decydują o przyszłości Twojego biznesu. W zglobalizowanym, cyfrowym świecie handlu wygrywają ci, którzy potrafią odpowiedni
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książka
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ebook
(46,20 zł najniższa cena z 30 dni)
49.28 zł
77.00 zł(-36%) -
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Once renowned as a customer relationship management tool, Salesforce has evolved into a cloud-first application and capability ecosystem. With dedicated components for tasks such as middleware, big data, reporting, ETL, data loading, and API orchestration, Salesforce has become more prevalent in modern architectures.This concise yet comprehensive g
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ebook
(113,40 zł najniższa cena z 30 dni)
160.65 zł
189.00 zł(-15%) -
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W dzisiejszym dynamicznym świecie online, sztuczna inteligencja (AI) stanowi klucz do osiągnięcia wyjątkowego sukcesu w biznesie. Ta książka jest Twoim niezbędnym przewodnikiem po rozwijaniu i wykorzystywaniu potencjału AI w celu maksymalizacji zysków w świecie internetowej przedsiębiorczości. W "AI w Biznesie Online: Automatyzacja, Persona
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This book helps you to take your product management strategy to the next level by standing out in crowded markets. Along with boosting user adoption rates by creating engaging products that incorporate playful elements, learn gamification theory and how to integrate it into your design, product development, and product management processes.
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ebook
(81,75 zł najniższa cena z 30 dni)
98.10 zł
109.00 zł(-10%) -
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Dzięki tej książce poznasz podstawowe koncepcje CRM i przyswoisz zasady poruszania się po Salesforce. Dowiesz się, jak tworzyć czynności, zarządzać potencjalnymi klientami, konfigurować zabezpieczenia, współpracować z aplikacjami innych firm, budować przepływy, poszukiwać nowych klientów i rozwijać lejki sprzedażowe dzięki okazjom biznesowym i kont
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książka
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ebook
(59,40 zł najniższa cena z 30 dni)
63.36 zł
99.00 zł(-36%) -
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This book helps you earn the Salesforce Certified Technical Architect (CTA) certification, which ultimately validates your knowledge and skills for designing and building high-performance technical solutions for the Salesforce platform.
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ebook
(134,25 zł najniższa cena z 30 dni)
161.10 zł
179.00 zł(-10%) -
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Effective, repeatable, and insightful analytics are key to ROI in customer relationship management systems. Many organizations, however, lack the automated reporting tools they need to run their businesses and instead choose to massage the data in Excel. But there's a better way. Salesforce's standard reporting tools provide a rich set of features
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ebook
(131,40 zł najniższa cena z 30 dni)
186.15 zł
219.00 zł(-15%) -
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In NetSuite for Consultants, you'll receive expert guidance on how to help your client configure and customize NetSuite. You'll understand how to gather requirements effectively, set up their company on the platform, and discover the new and advanced settings that they might require. You'll also learn how to fix any post-implementation functional a
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ebook
(111,75 zł najniższa cena z 30 dni)
134.10 zł
149.00 zł(-10%) -
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Marketing Automation with Mailchimp will help you implement marketing and outreach strategies with powerful features from the Mailchimp platform. This book will provide proven insights with real-world business user cases so you can start experimenting to better grow and understand your audience to automate your marketing efforts quickly.
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ebook
(67,43 zł najniższa cena z 30 dni)
80.91 zł
89.90 zł(-10%) -
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Newsletter Z e-bookiem Newsletter Krok po Kroku stworzysz samodzielnie newsletter, który przyciągnie do Ciebie nowych odbiorców. Dodaj skrzydeł swoim działaniom online i zacznij budować własną listę mailingową. Ten e-book jest idealny dla Ciebie, jeśli: chcesz budować zaangażowaną społeczność, chcesz korzystać z najlepszego na
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Jak to się stało, że to właśnie Allegro osiągnęło sukces? Co sprawiło, że polski portal sprzedażowy skutecznie się opierał ― i wciąż się opiera ― ekspansji światowego giganta, jakim jest Amazon? W czym jest równie dobry, a nawet lepszy od najlepszych w branży? I jakie narzędzia oferuje swoim użytkownikom? Ta książka udziela odpowiedzi n
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ebook
(11,90 zł najniższa cena z 30 dni)
11.90 zł
39.90 zł(-70%) -
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Salesforce End-to-End Implementation Handbook is for anyone looking to master Salesforce implementation. This book covers all phases specific to Salesforce implementation projects with practical examples and best practices, along with details on common issues and strategies for mitigation and prevention to ensure maximize adoption.
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ebook
(104,25 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł(-10%) -
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This book will help you understand what tools and features are used to extend Dynamics 365 customer engagement applications using Power Platform, Power Apps, Power Automate, and Power Virtual Agents. You will gain hands-on experience while developing custom Dynamics 365 CE applications with real-world use cases and business scenarios.
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ebook
(81,75 zł najniższa cena z 30 dni)
98.10 zł
109.00 zł(-10%) -
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Becoming a Microsoft Dynamics 365 Marketing Functional Consultant is a comprehensive guide to Microsoft's powerful marketing automation tool. The breadth of topics covered, and the in-depth approach will enable you to make the best use of this indispensable service.
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ebook
(96,75 zł najniższa cena z 30 dni)
116.10 zł
129.00 zł(-10%) -
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This book serves as a complete guide to passing the Salesforce Certified Data Architect exam with confidence. You'll understand data concepts on the Salesforce platform and data performance along with many other related architectural concepts that will help you pass the exam on the first attempt.
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audiobook
(104,25 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł(-10%) -
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The Salesforce Business Analyst Handbook is an invaluable guide to understanding every phase of enterprise Salesforce projects. It will help you to improve user adoption and create real business value through practical use cases, tips, and tricks.
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audiobook
(98,10 zł najniższa cena z 30 dni)
134.10 zł
149.00 zł(-10%) -
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Salesforce for Beginners is a fully equipped comprehensive guide that will help you understand how to manage Sales, Marketing, Customer relationships, security, flows and administration operations in your organization. This book will explain how these departments can utilize the Salesforce CRM to maximize efficiency to achieve your business goals.
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ebook
(71,24 zł najniższa cena z 30 dni)
85.49 zł
94.99 zł(-10%) -
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Empowering Marketing and Sales with HubSpot is a complete guide that follows a pragmatic approach to teaching you the essential concepts and methodologies in marketing and sales. The book gives step-by-step guidance for adopting marketing automation and building sales and marketing strategies to achieve positive returns for your business.
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audiobook
(81,75 zł najniższa cena z 30 dni)
98.10 zł
109.00 zł(-10%) -
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W 2010 roku nie wiedzieliśmy zbyt wiele o ludziach, którzy decydowali się robić zakupy w internecie. Wówczas ukazała się książka Polski e-konsument. Typologia, zachowania, która przez lata była najważniejszą lekturą i inspiracją dla praktyków i badaczy zachowań Polaków w sieci. Minęła dekada, a że w dzisiejszym cyfrowym świecie dziesięć lat to niem
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ebook
(19,95 zł najniższa cena z 30 dni)
20.75 zł
39.90 zł(-48%) -
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This book teaches you how to configure and implement Salesforce Nonprofit Cloud, its standard functionalities, and customizations for business processes. The book provides you with real-world case studies along with best practices to augment the implementation journey and help you create tailor-made solutions for ever-evolving business needs.
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ebook
(89,25 zł najniższa cena z 30 dni)
107.10 zł
119.00 zł(-10%) -
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Salesforce Marketing Cloud is a robust and powerful tool with amazing capabilities and functionalities but it can also require a lot of time and effort to use. This book will show you how you can tackle these costs and the resource drain.
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audiobook
(141,75 zł najniższa cena z 30 dni)
170.10 zł
189.00 zł(-10%) -
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This book provides comprehensive insights into CPQ practical configurations and real-world use cases to help you understand how to shorten the sales cycle. You'll also explore out-of-the-box CPQ configurations with practical examples that will help with CPQ implementation and avoid common pitfalls.
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ebook
(96,75 zł najniższa cena z 30 dni)
116.10 zł
129.00 zł(-10%) -
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To kolejne, zaktualizowane i uzupełnione wydanie znakomitego przewodnika po mapowaniu wrażeń użytkownika. W praktyczny sposób pokazano tu szereg technik i narzędzi, dzięki którym można łatwo zwizualizować aktualne wrażenia klientów, by na tej bazie zaproponować udoskonalenia produktów. Zaprezentowano podstawy koncepcji mapowania i diagramów synchro
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Enhance your digital experience with this practical guide to digital marketing with Drupal with the help of real-world examples and best practices that will equip you to create successful campaigns, reach a wider audience, and boost revenue. Learn to build and deploy a complete digital marketing platform on top of Drupal to achieve online success.
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ebook
(89,25 zł najniższa cena z 30 dni)
107.10 zł
119.00 zł(-10%) -
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NetSuite For Consultants takes a hands-on approach to help you learn how to implement and customize NetSuite. You'll learn how to set up your organization on the platform, deepen your understanding of its functionality, and resolve both functional and technical post-implementation issues.
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ebook
(119,25 zł najniższa cena z 30 dni)
143.10 zł
159.00 zł(-10%) -
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CRM Analytics is a powerful and versatile data analytics platform that delivers actionable insights within Salesforce. The skills required to transform data and build dashboards using this platform are in high demand, but the supply is short. This book will equip you with these skills and help you on your way to becoming a CRM Analytics expert.
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ebook
(104,25 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł(-10%) -
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Your guide to becoming a marketing guru and supercharge your brand with modern technologies. Key Features Industry-led best practices and real-world examples of brand successes and failures. Leading AI tools, guidelines, and templates for Marketing, Sales, and Customer Success. Advanced forms of marketing such as Consumer Neuroscience, Sublimin
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ebook
(36,90 zł najniższa cena z 30 dni)
71.91 zł
79.90 zł(-10%) -
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This book helps you understand how Salesforce Customer 360 unifies Marketing Cloud, B2C Commerce, and Service Cloud into a single solution. You'll learn the key capabilities, limitations, and integration options to deliver value for the organization. The book also provides a solid foundation for your Salesforce B2C Solution Architect exam preparati
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ebook
(149,25 zł najniższa cena z 30 dni)
179.10 zł
199.00 zł(-10%) -
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This book is a comprehensive guide that provides coverage of all the AI capabilities on the Salesforce platform for architecting, designing, and implementing AI features. With the help of this book, you'll gain the confidence to build advanced business solutions that meet client demands and give you a competitive edge in the marketplace.
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ebook
(89,25 zł najniższa cena z 30 dni)
107.10 zł
119.00 zł(-10%) -
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Building Expert Business Solutions with Zoho CRM provides in-depth coverage of how to design and build a CRM specifically for your business needs. You will gain an understanding of how to connect your CRM to other Zoho and third-party applications and explore use cases for implementing Zoho CRM effectively to take your business to the next level.
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ebook
(96,75 zł najniższa cena z 30 dni)
116.10 zł
129.00 zł(-10%) -
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Salesforce helps to manage data effectively and securely while ensuring your Salesforce instance remains scalable. Whether it's a green field or a mature Salesforce org, this book will take you through helpful best practices and techniques to progress in your Salesforce career and avoid mistakes that can negatively impact your instance.
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ebook
(96,75 zł najniższa cena z 30 dni)
116.10 zł
129.00 zł(-10%) -
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The capabilities of Microsoft Forms and Dynamics 365 Customer Voice are boundless in their service of generating feedback from both customers and employees. This hands-on guide to Microsoft Forms is filled with real-world scenarios and best practices that will have you up and running with generating insights and user conversations in no time.
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ebook
(96,75 zł najniższa cena z 30 dni)
116.10 zł
129.00 zł(-10%) -
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SAP has extended functionalities in SAP CRM, SAP APO, and SAP TMS that are not available within SAP ECC alone. With this book, you'll not only cover SAP Order to Cash Process with SAP ECC but also with SAP CRM, SAP APO, SAP TMS, and SAP LES, exploring their key functionalities and configuration.
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ebook
(104,25 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł(-10%) -
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Microsoft Dynamics 365 Project Operations helps you gain practical knowledge of D365 Project Operations and sets up a strong foundation for implementing its multiple functionalities to scale your business. You'll learn how you can keep driving significant business model changes to stay ahead of the curve to meet ever-evolving business demands.
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ebook
(81,75 zł najniższa cena z 30 dni)
98.10 zł
109.00 zł(-10%) -
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Pandemia przeniosła świat do innej rzeczywistości. Z dnia na dzień zmienił się rynek, jego struktura i modele biznesowe. Niektóre przedsiębiorstwa, a nawet całe branże, upadły. Wiele z nich straciło nabywców, a gro nie potrafiło przeskalować na czas swojej działalności. Ale to jedna strona medalu. Druga jest taka, że kryzys stał się o
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Leverage your Salesforce experience to learn how to design high-performance end-to-end solutions using the Salesforce platform and prepare for the Salesforce Certified Technical Architect Review Board exam with this practical guide. You'll be able to gain not only technical expertise but also the soft skills for communicating your solutions and vis
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Design customized software solutions using the Salesforce Application Development services. Key Features Get an overview of Salesforce Understand the Design and Data Process Automate Business Process using Salesforce tools Study up on Security & Data Management in Salesforce Learn how to write code on the Salesforce Platform Description This boo
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Customers who have inconsistent experiences with products and services are understandably frustrated. But it's worse for organizations that can't pinpoint the causes of these problems because they're too focused on processes. This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insig
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The Salesforce Platform App Builder Certification Guide covers the essential topics and fundamental concepts that you need to master in order to design and build applications that support business processes within the Lightning Platform.
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Hands-On Low-Code Application Development with Salesforce follows the “Clicks, not Code” mantra to develop business applications within the Salesforce environment. This book will help you increase your productivity by understanding the core concepts of metadata-driven development.
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Fundamentals of CRM with Microsoft Dynamics 365 and Power Platform is a practical guide that will take you through all the essential components of Dynamics 365. This book will show you how Dynamics 365 leverages and extends the Power Platform capabilities to build effective business solutions customized to meet your organization's needs.
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Learn Salesforce is a fully equipped comprehensive guide that will help you understand how to manage Sales, Marketing, Customer relationships, and administrator operations in your organization. This book will explain how these departments can utilize the Salesforce CRM to maximize the efficiency to achieve your business goals.
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Robotic Process Automation helps businesses to automate systems to reduce human efforts for tasks that are monotonous and can be performed by machines. This project based guide expands on the RPA principles and helps you build automation solutions for the real world using the most popular RPA tools - UiPath and Automation Anywhere Cloud.
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Microsoft Dynamics 365 Customer Engagement is the preferred choice of CRM for large businesses. This book is for users, administrators, and consultants who wish to implement Dynamics 365 CE for their businesses. This book will guide you through new features that Dynamics 365 CE has to offer and help you implement them for organizations and clients.
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If you’re striving to make products and services that your customers will love, then you’ll need a customer-driven organization. As companies transform their businesses to meet the demands of the digital age, they find themselves grappling with uniquely human challenges. Organizational knowledge becomes siloed, employees move to safegua
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Salesforce Advanced Administrator Certification Guide is a complete resource that will help you gain the knowledge and master the skills required to earn the advanced administrator credentials. With plenty of questions and answers along with best practices, you will learn all the concepts asked in exams specially designed with this guide.
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Odoo is a comprehensive set of open-source enterprise management applications. With, you will have access to a powerful website builder, integrated e-commerce features, and a fast growing community to help transform and modernize your business. This book will take you the essential features of Odoo and how you can make the best use of them.
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Is your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make you a winner in a market driven by experience, enabling you to develop desirable offerings and standout service to attract loyal customers.Author Simon Clatworthy shows you how to transform your organization into one
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Max Fatourechi shares his decades of experience building successful CRM systems that make a real difference to business performance. Through clear processes, actionable advice, and informative case studies, The Art of CRM teaches you to design successful CRM systems for your clients
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Salesforce CRM: The Definitive Admin Handbook is the complete guide to implementing Salesforce CRM. With this comprehensive guide to implementing Salesforce CRM, administrators of all levels can easily acquire deep knowledge of the platform. This book will show you how to get maximum benefit from this exciting product.
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Informatyka ekonomiczna to ceniona w świecie akademicka dziedzina badań, edukacji i zastosowań o interdyscyplinarnym charakterze. W wielu krajach stanowi dyscyplinę naukową zajmującą się zastosowaniami informatyki w organizacjach gospodarczych oraz administracyjnych. To ugruntowany obszar wiedzy o uznanych, stale modyfikowanych podstawach teoretycz
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Oracle CX Cloud Suite helps companies leverage customer experience to differentiate, innovate, and improve business results. It is the most integrated, and extensible customer experience solution available. With this comprehensive guide to implementing Oracle CX Cloud, administrators of all levels can easily acquire knowledge of the platform.
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Microsoft has introduced a new product based on MS Dynamics CRM named MS Dynamics 365 which consists of 7 components and has extended functionality compared to any other CRM systems. It is equipped to be flexible to meet the needs of businesses. This book provides a comprehensive coverage of Dynamics 365 and helps you make your tasks much simpler.
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Odoo 12 Development Essentials is a fast-paced guide, exploring all the new features that Odoo 12 offers to build and customize business applications. This will help you to develop your skills to build highly complex, more performant business applications in every domain you choose.
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Salesforce is one of the top CRM tools used these days. It eases the running of an enterprise in various areas of sales, marketing, finance, and so on. This book addresses all the problems that you might encounter while trying to deploy your applications and shows you how to resort to DevOps to take these challenges head on.
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Salesforce Management System is an information system used in CRM to automate business processes like sales and marketing. Process Builder is a visual tool created to automate business processes in Salesforce. It enables users with no coding expertise to build complex Salesforce workflows.
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This book is all about getting to know your customers – what they want and need, what they like and don't like. Voice of the Customer is one of the most popular forms of market research combining both quantitative and qualitative methods. This book shows you how to engage with customers and understand their wants and needs, likes and dislik
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Odoo is an all-in-one management software that offers a range of business applications that form a complete suite of enterprise management applications. Odoo 11 comes with advances made on Usability, Speed, Design, and Mobile.
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Microsoft Dynamics 365 CRM is the most trusted name in enterprise-level customer relationship management. The latest version of Dynamics CRM comes with the important addition of exciting features guaranteed to make your life easier. It comes straight off the shelf with a whole new frontier of updated business rules, process enhancements, SDK method
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Salesforce Einstein analytics aka Wave Analytics is a cloud-based platform which connects data from the multiple sources and explores it to uncover insights. It empowers sales reps, marketers, and analysts with the insights to make customer interactions smarter, without building mathematical models. You will learn to create app, lenses, dashboards
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Unlock the Door to Potential Benefit Realisation Key Features Forms the base line for choosing a career in Digital Marketing and gives a broad coverage aligning theory to practice Simplified English especially suited for Indian audience Concepts explained with help of relevant figures, diagrams and examples . Exercises for readers at end of each
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Salesforce CRM is a market-leading customer relationship management (CRM) application that is accessed over the internet. This application greatly enhances a company's sales performance, improves customer satisfaction, and provides a robust customer relationship management system for an organization. For optimum performance of the system, there are
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Microsoft Dynamics CRM is the most trusted name in the enterprise-level customer relationship management. The latest version of Dynamics CRM 2016 comes with important addition of some exciting features that is guaranteed to make your life easier with Dynamics CRM. This book will give a comprehensive coverage of Dynamics CRM 2016 and help you make y
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Microsoft Dynamics 365 aims to bring the worlds of CRM and ERP together for better business implementations and management. This book will help you to effectively implement Dynamics 365 for Finance and Operations, Enterprise edition in your organization, and seamlessly migrate all processes and data from traditional or older versions.
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Built on the Salesforce App Cloud, the new Lightning Experience combines the new Lightning Design System, Lightning App Builder and Lightning Components to enable anyone to quickly and easily create modern enterprise apps. By the end of this book, readers will be able to build advanced level reports and dashboards using Lightning Experience.
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Książka, którą trzymasz w dłoni, nie oferuje rozwiązań łatwych, tylko skuteczne. To znakomity przewodnik dla handlowców, pełen pomocnych wskazówek. Dowiesz się, w jaki sposób zapełnić lejek sprzedaży, korzystając z metodologii zrównoważonych poszukiwań. Nauczysz się optymalizować takie metody, jak marketing społecznościowy, mailing, cold calling, n
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Dreamforce 16 brought forth the latest addition to the Salesforce platform: an AI tool named Einstein. Einstein promises to provide users of all Salesforce applications with a powerful platform to help them gain deep insights into the data they work on. This book will introduce you to Einstein and help you integrate it into your respective business
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Microsoft Dynamics 365 provides users and organizations with powerful capabilities. With unique features, it bridges the common business challenges and technology pitfalls that hinder user adoption and organizational acceptance of a CRM solution. This book will give you what you need to identify the best possible approach to extend your Dynamics 36
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Paweł Krzyworączka prowadzi swój internetowy biznes od roku 2008 i od tego czasu z prawdziwą pasją obserwuje dwustronne relacje między sprzedającymi i kupującymi, na przemian jako przedstawiciel jednej i drugiej strony. Na tej podstawie wciąż udoskonala obsługę Klienta we własnej firmie, starając się eliminować błędy, które zauważa u innych, ale ta
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Dynamics 365 for Operations is built on a number of foundation products from Microsoft that are used to make it bigger, better, and stronger than the average business system. The book is a collection of recipes that takes you on a journey through creating a sample real-world solution
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Salesforce Management System is an information system used in CRM to automate business processes such as sales and marketing. To implement this, Force.com developed a powerful tool called Visual Workflow to automate business processes by creating applications, also called Flows. Learning Salesforce Visual Workflow, Second Edition is a practical gui
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The Salesforce market is booming right now; employers have recognized the value that Salesforce experts add to an organization and want to hire them over their counterparts. This book will equip you with the tools you need to build a successful career in Salesforce administration and, moreover, it will help you crack the Advanced Admin Certificatio
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Niniejsza książka jest wnikliwym i praktycznym podręcznikiem projektowania wrażeń użytkownika. Będzie niezastąpionym poradnikiem dla każdego, kto chce w swojej firmie uzyskać synchronizację świadomości organizacji z faktycznymi doświadczeniami jej klientów. Pokazano tu, jak oceniać swoją pozycję sprzedażową, jak osiągnąć synchronizację zespołów i p
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Discover what Odoo can do to help you and your business with this guide to Odoo development essentials. With step-by-step guides and real world examples, Working with Odoo 10 will show you how to create and integrate Odoo modules whilst getting the most out of their powerful accounting, reporting, CRM and management features.
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In this book, you'll understand how to work with the Salesforce CRM platform. With the help of examples and use cases, Salesforce CRM - The Definitive Admin Handbook ensures you get up and running in no time.
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Książka Sklep online w 30 dni to taka instrukcja dla osób, które chcą samodzielnie założyć sklep internetowy. Autorka prowadzi czytelnika krok po kroku przez wszystkie etapy tego procesu, od planowania i weryfikowania pomysłu na biznes, przez wybór asortymentu i platformy, aż po zdobywanie pierwszych klientów i analizę danych. Opis działania został
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Oto wyczerpujący przewodnik po sposobach wykorzystywania kanałów komunikacji wirtualnej w nawiązywaniu kontaktów biznesowych i przeprowadzaniu procesów sprzedażowych w taki sposób, by zakończyły się sfinalizowaniem transakcji. Zaprezentowano tu spójny system rozmów wideo, rozmów telefonicznych, SMS-ów, czatów i mediów społecznościowych, skonstruowa
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Każdy z nas od czasu do czasu bywa klientem i w związku z tym jest obsługiwany przez różne firmy. Niektóre opiekują się nami lepiej, inne gorzej. Do tych pierwszych - które trafnie rozpoznają nasze potrzeby i dbają o nasz komfort - wracamy chętniej, do tych drugich jedynie w stanie wyższej konieczności. I nic dziwnego. Kto bowiem lubi mieć poczucie
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Jednak ta książka to nie jedynie próba zmierzenia się z mitami o e-mail marketingu, ale także — a może raczej przede wszystkim — kompendium wiedzy na ten temat. Jeśli tylko chcesz i dysponujesz odpowiednimi zasobami, za sprawą e-mail marketingu przeniesiesz newslettery (i nie tylko) w swojej firmie na wyższy poziom. W kolejnych rozdział
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Autor pokazuje wszystkie swoje sztuczki: od budowania baz danych z użyciem najróżniejszych narzędzi, przez korzystanie z technologii informatycznych, aż po gotowe scenariusze rozmowy z klientem, uwzględniające najdrobniejsze szczegóły takiej konwersacji. Sprawdź, jak znacząco zwiększyć swoje zyski dzięki idealnemu połączeniu nowych technologii i st
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