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Salesforce for Beginners. A step-by-step guide to creating, managing, and automating sales and marketing processes

(ebook) (audiobook) (audiobook) Książka w języku angielskim
Salesforce for Beginners. A step-by-step guide to creating, managing, and automating sales and marketing processes Sharif Shaalan - okladka książki

Salesforce for Beginners. A step-by-step guide to creating, managing, and automating sales and marketing processes Sharif Shaalan - okladka książki

Salesforce for Beginners. A step-by-step guide to creating, managing, and automating sales and marketing processes Sharif Shaalan - audiobook MP3

Salesforce for Beginners. A step-by-step guide to creating, managing, and automating sales and marketing processes Sharif Shaalan - audiobook CD

Ocena:
Bądź pierwszym, który oceni tę książkę
Stron:
472
Dostępne formaty:
     PDF
     ePub
     Mobi
Salesforce is the world's leading Customer Relationship Management (CRM) software, helping businesses connect with their constituents and partners. This book will give you a comprehensive introduction to managing sales, marketing, customer relationships, and overall administration for your organization. You'll learn how to configure and use Salesforce for maximum efficiency and return on investment.
You'll start by learning how to create activities, manage leads, and develop your prospects and sales pipeline using opportunities and accounts, and then understand how you can enhance marketing activities using campaigns. Packed with real-world business use cases, this Salesforce book will show you how to analyze your business information accurately to make productive decisions. As you advance, you'll get to grips with building various reports and dashboards in Salesforce to derive valuable business insights. Finally, you'll explore tools such as process builder, approval processes, and assignment rules to achieve business process automation and set out on the path to becoming a successful Salesforce Administrator.
By the end of the book, you'll have learned how to use Salesforce effectively to achieve your business goals.

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O autorze książki

Sharif Shaalan jest ekspertem w dziedzinie Salesforce i wdrożeniowcem tej platformy. Posiada tytuł Salesforce MVP i jest członkiem Salesforce MVP Hall of Fame. Zdobył ponad 10 certyfikatów Salesforce. Zarządza firmą Agile Cloud Consulting i nadal zajmuje się Salesforce.

Packt Publishing - inne książki

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