Managing eZ Publish Web Content Management Projects. Strategies, best practices, and techniques for implementing eZ publish open-source CMS projects to delight your clients Martin Bauer, eZ Systems as

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• Managing eZ Publish Web Content Management Projects
  • Table of Contents
  • Managing eZ Publish Web Content Management Projects
  • Credits
  • About the Author
  • About the Reviewers
  • Preface
    • What This Book Covers
    • Who is This Book For?
    • Conventions
    • Reader Feedback
    • Customer Support
      • Errata
      • Questions
  • 1. Understanding Web Content Management
    • Why Use a Content Management System?
    • Content Management versus Development
      • Test Cricket
      • 2020 Cricket
      • Key Differences
        • Methodologies
        • Stakeholders
        • Experience Levels
        • Project Scales
        • Project Experience and Understanding
        • Interfaces
    • Myths
      • Myth no. 1
      • Myth no. 2
      • Myth no. 3
      • Myth no. 4
    • Types of Websites and Web Applications
      • Static Websites
        • Objectives
        • Content Requirements
        • Information Architecture
        • Information and Navigation Design
        • Visual Design
      • Web Applications
        • Objectives
        • Functional Specification
        • Interaction Design
        • Information and Interface Design
        • Visual Design
      • Static Websites versus Web Applications
    • Web Solution Categories
      • Interactive
      • Transactional
      • Workflow-Based
      • Collaborative
      • Knowledge-Based
    • What does All This Mean for eZ Publish Projects?
    • Summary
  • 2. Information Architecture and Design
    • Information Architecture
      • Task Oriented
      • Content Oriented
    • Five Facets of Design
      • Content Modeling
        • Content Class
      • Information and Navigation Design
        • Information Design
        • Navigation Design
      • Interaction Design
        • Technical Design
        • Wish
        • Visual Design
          • Contrast
          • Uniformity
          • A Common Mistake
        • Visual Design Issues
          • Design by Default
          • Design by Fiat
          • Design by Committee
          • The Average User
          • The Right Questions
          • If All Else Fails
      • Summary
  • 3. eZ Publish Overview
    • What is eZ Publish?
      • Separation of Layers
      • Managing Content
      • What is eZ Publish Good For?
    • Internal Structure and Configuration
      • Directory Structure
      • Configuration Files
    • The Lego Approach
      • Content Blocks
      • Display Blocks
      • Functional Blocks
    • Data Types, Content Classes, and Objects
      • Datatype
      • Content Class
      • Object
      • Versions
    • Structuring Content
      • Nodes and Locations
      • Locations
      • Visibility
    • Sections
      • Assigning Sections
      • Managing Sections
    • Templates
      • Template Code
      • View Templates
      • Node Templates
        • Custom Node Templates
        • $node
        • System Templates
        • Custom System Templates
        • pagelayout.tpl
          • Cascading Style Sheets
          • Module Result
    • Template Override System
    • Designs
      • Default Design
      • Design Structure
        • /fonts
        • /images
        • /overrides
        • /stylesheets
        • /templates
        • siteaccess
    • Access Control
      • Users
      • User Account Datatype
      • User Details
      • User Groups
      • Policies
        • Functions
      • Roles
    • Workflow
      • Events
      • A Workflow
      • Standard Triggers
      • Standard Events
    • Extensions
    • Summary
  • 4. Defining an eZ Publish Project
    • Requirements
      • Capturing the Vision
        • Why Are We Doing This?
        • Theory versus Reality
        • Formats
        • The Author
        • Interpretation
        • Knowing How Much Detail to Capture
        • The Last Word
    • Project Brief
      • Organizational Purpose
      • Project Purpose
      • Project Objectives
        • Target Market
    • Project BriefThe White Angel Foundation
      • The Organizational Purpose
        • The Project Purpose
        • The Project Objectives
      • The Target Market
    • Planning Workshop
      • Success
        • Success Factors
          • Stakeholder Satisfaction
          • Meeting Project Objectives
          • Meeting an Agreed Budget
          • Delivering On Time
          • Adding Value
          • Meeting Quality Requirements
          • Team Satisfaction
      • Success Sliders
      • Project Scope and Objectives
      • Project Scope
      • Objectives, Outputs, and Outcomes
        • Quality
        • Quality Factors
        • Measuring Quality
    • Estimation
      • Reality Check
      • Estimation Errors
      • Usual Situation
        • The Developers Estimate
        • The Project Manager's Estimate
        • Low Bid
        • The Sales Manager's Estimate
        • Management/Client Directive
      • Common Language
        • Guess
        • Estimate
        • Fixed Price Quote
          • The Ideal Situation
    • Summary
  • 5. How to Write a Specification
    • Content Model
      • The Studies in Australia Model
    • Users and Groups
      • General Public (Anonymous)
        • Registration
      • Members
        • Member Class
        • Member Functions
          • Login
          • Forgot Password
          • Change Password
          • Manage Details
      • Editors
      • Administrators
    • Features
      • Good Company Feature Overview
      • Community Group Registration and Administration
        • Community Group Registration Wireframe
        • Community Group Administration Wireframes
          • Community Group Listing
          • Community Acceptance Wireframe
            • Functions
      • Wish Searching
        • Wish Search Results
        • Wish Search Details
    • Site Map
    • Content Classes and Rules
      • Content Analysis
      • Content Modeling
      • Relation to Site Structure
      • Views
        • Products Main Page
        • Product Category View
        • Product Details
    • Custom Templates
      • Deans Art Homepage
      • Queen Victoria Women's Centre Homepage
    • Screen and Performance Standards
      • Browser Compatibility
      • Screen Resolution
      • Accessibility
      • Performance
    • Specification Process
      • High-Level Specification Workshop
      • Domain Walkthrough
      • Users and Roles of the System
      • Object Model
      • Key Relationships between Objects
      • Object Role Diagram
      • Features
      • Site Map
      • Detailed Specification
    • Creative Brief
      • The Product or Communication Task
        • What is the product that this client is selling?
        • What information is the client communicating or receiving?
      • The Type of Product
        • What type of product does our client produce?
      • Target Market & Audience
        • Who is the client's market?
        • Who buys their product?
        • Who are they interacting/communicating with?
        • Which segment of the Target Market is this execution aimed at?
        • Which segment of the Target Market is going to be using this site the most?
        • Is there a Primary Audience and a Secondary Audience?
      • Demographic Profile
        • What is their age?
        • Where do they live?
        • How much money do they earn?
        • What is their level of schooling?
        • Would they access the site from home or from work?
        • What is their bandwidth?
        • Are they "net-savvy'?
      • Psychographic Profile
        • How do they feel towards our client's brand?
        • What is their perception of our client's brand?
        • Do they spend money on a whim?
        • Who makes the decision when it comes to online purchases of our client's product category?
      • Marketing Objective
        • What is our client's main business/communication objective in going online?
      • Creative Strategy
        • What are we going to try to achieve creatively, with our client's product or service?
      • Competition
        • Who else is selling/doing the same thing our client is?
        • Competitor sites
        • What are they doing?
      • Other Points
      • Existing Branding
        • Do you have an existing Logo?
        • Is there an existing branding style guide?
        • If no, then do you require branding and logo creation?
        • Is there a company slogan or tagline?
    • Summary
  • 6. Content Modeling
    • The Purpose of a Content Model
    • What Makes a Good Model?
    • Defining a Content Model
      • Step 1: Domain Walkthrough
      • Step 2: Identify Users of the System
      • Step 3: Identify the Key Classes
      • Step 4: Identify Relationships between the Classes
      • Step 5: Create a Relationship Diagram
      • Step 6: Create a Glossary
    • Summary
  • 7. Planning and Pricing
    • Project Planning
      • Standard Approach
      • Staged Approach
    • Pricing Your Project
      • Time-Based Pricing
      • Value Pricing
    • Summary
  • 8. Risk Management
    • Key Steps in Risk Management
      • Case Note
      • Risk Assessment
      • Risk Evaluation
      • Risk Reduction
      • Risk Monitoring
      • Risk Reporting
    • Types of Risks
      • Project Risk
        • System Complexity
        • Target Environment
        • Team Environment
        • Business Project Risk
      • Business Risk
      • Production System Risk
      • Benefits Realization Risk
      • Personal Risk
    • Risk Management in Practice
      • Risk Assessment Overview
      • Risk Memos
        • Risk Memo
    • Shooting the Messenger
      • Who is Responsible?
      • Risk Reporting
        • Risk Report
    • Key Risks in eZ publish Projects
      • Experience
      • Content
    • Summary
  • 9. Open Project Management
    • Manifesto for Agile Software Development
    • Individuals and Interactions over Processes and Tools
    • Working Software over Comprehensive Documentation
    • Customer Collaboration over Contract Negotiation
    • Responding to Change over Following a Plan
    • Open Management Practices
      • Team Dynamics
        • Who's on the Team?
          • Project Sponsor/Client
          • Project Manager
          • Designer
          • Developer
          • System Administrator
      • Avoiding the "Us and Them" Syndrome
      • Daily Meetings
      • Communication
        • Forms of Communication
      • Progress Reports
        • Achievements
        • Dependencies
        • Assumptions
        • Issues and Risks
        • Resolutions
      • Sample Progress Report
        • Achievements
        • Assumptions
        • Dependencies
        • Issues and Risks
        • Resolutions
      • Project Extranet
        • Meeting Notes
        • Progress Reports
        • Documentation
        • Tasks
    • Summary
  • 10. Implementation
    • Infrastructure
      • Development
      • Staging
      • Production
    • Version Control
    • Setup
    • Configuration and Development
      • Content Classes
      • Site Structure
      • Sample Content
      • Custom Templates
      • Users and Groups
      • Extensions and Workflow
      • Styling
        • core.css
        • style.css
        • homestyle.css
        • section_name.css
        • print.css
    • Moving Code between Environments
    • Content Gathering
    • Content Population
      • Manual Content Population
      • Automated Content Population
    • Summary
  • 11. Testing
    • Load Testing
      • Page Views
      • Sessions
      • Web Server Connections
      • Database Connections
      • Running Load Tests
      • Testing, Monitoring, and Reporting Tools
      • eZ Debug
        • Debug Output
        • Template Debug
        • Inline Template Debug
        • List of Used Templates
        • SQL Debug Output
      • Nagios
      • Cacti
      • Mytop
      • Sample Test Plan
        • 1.0. Executive Summary
          • 1.1. Background
          • 1.2. Scope
          • 2.0. Test Design
            • 2.1. Test Strategy
              • 2.2. Assumptions
                • 2.3. Test Steps
                  • 2.3.1. Setup
                  • 2.3.2. Recording and Scripting
                  • 2.3.3. Data Population
                  • 2.3.4. Test Run
                  • 2.3.5. Reporting
                  • 2.3.6 Schedule
              • 3.0 Special Test for TransNET Update
                • 3.1. General Requirements for Performing the TransNET Update and Enquiry Tasks
            • Sample Test Report
              • Test Case No. 4
                • Analysis
            • Browser and User Acceptance Testing
              • User Acceptance Testing
              • Automated Testing with Selenium
            • Accessibility Testing
    • Summary
  • 12. Training
    • Standard User Training
    • Custom Training
    • User Manual
      • Standard Manual
        • Sorting Content (designIT User Manual)
      • Custom Manual
        • Managing Maps Custom Feature
          • Network Maps
            • How to Add a Network Map
            • Attributes
          • Route Maps
            • How to Add a Network Map
            • Attributes
    • Technical Training
    • Summary
  • 13. Maintenance and Support
    • Patches
    • Upgrades
      • Planning an Upgrade
        • Backup
        • Setup
        • Upgrade
        • Testing
    • Enhancements
    • Support
      • Content Management
      • Bug Fixes
    • Summary
  • A. Appendix A
    • The White Angel Foundation Functional Specification
    • Table of Contents
    • Revision Control
    • 1 Introduction
    • 2 Site Map
    • 3 Standard Features
      • 3.1 Section
        • 3.1.1 Section Attributes
        • 3.1.2 Rules
        • 3.1.3 Views
        • 3.2 Info page
          • 3.2.1 Attributes
          • 3.3.1 Rules
            • 3.3.2 Views
        • 3.3 Article
          • 3.2.1 Attributes
          • 3.2.2 Rules
          • 3.3.3 Sub-page Attributes
          • 3.3.4 Views
        • 3.4 News
          • 3.4.1 News Archive Attributes
          • 3.4.2 News Items Attributes
          • 3.4.3 Rules
          • 3.4.4 Views
        • 3.5 Gallery
          • 3.5.1 Attributes
          • 3.5.2 Rules
          • 3.5.3 Image Attributes
          • 3.5.4 Views
        • 3.6 FAQ
          • 3.6.1 Views
        • 3.7 Flash
          • 3.7.1 Attributes
          • 3.7.2 Rules
            • 3.7.3 Views
        • 3.8 Video
          • 3.8.1 Attributes
          • 3.8.2 Rules
          • 3.8.3 Views
        • 3.9 Portal
          • 3.9.1 Attributes
          • 3.9.2 Rules
          • 3.9.3 Views
        • 3.10 Node List
          • 3.10.1 Attributes
          • 3.10.2 Rules
          • 3.10.3 Views
        • 3.11 Links List
          • 3.11.1 Links List Attributes
          • 3.11.2 Link Attributes
          • 3.11.3 Rules
          • 3.11.4 Views
    • 4 Page Structure
      • 4.1 Footer
      • 4.2 Site Search
      • 4.3 Navigation
      • 4.4 Ordering of Content
      • 4.5 Breadcrumbs
      • 4.6 Right-Hand Column
    • 5 Media Library
    • 6 Users & Roles
      • 6.1 Default Users
    • 7 Custom Features
      • 7.1 Newsletter
        • 7.1.1 Attributes
        • 7.1.2 Rules
        • 7.1.3 Views
      • 7.2 Online Shop
        • 7.2.1 Product Group Attributes
        • 7.2.2 Product Attributes
        • 7.2.3 Event Attributes
        • 7.2.4 Special Attributes
        • 7.2.5 Rules
        • 7.2.6 Shopping Cart
        • 7.2.7 Views
        • 7.2.8 Checkout Procedure
        • 7.2.9 Delivery Costs
        • 7.2.10 Invoices
        • 7.2.11 Payment
        • 7.2.12 Orders
        • 7.2.13 Reports
      • 7.3 Donations
      • 7.4 Form Builder
      • 7.5 Dynamic Sitemap
    • 8 Browser Compatibility
  • Index

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