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Jira 8 Administration Cookbook. Over 90 recipes to administer, customize, and extend Jira Core and Jira Service Desk - Third Edition Patrick Li

(ebook) (audiobook) (audiobook) Książka w języku angielskim
Jira 8 Administration Cookbook. Over 90 recipes to administer, customize, and extend Jira Core and Jira Service Desk - Third Edition Patrick Li - okladka książki

Jira 8 Administration Cookbook. Over 90 recipes to administer, customize, and extend Jira Core and Jira Service Desk - Third Edition Patrick Li - okladka książki

Jira 8 Administration Cookbook. Over 90 recipes to administer, customize, and extend Jira Core and Jira Service Desk - Third Edition Patrick Li - audiobook MP3

Jira 8 Administration Cookbook. Over 90 recipes to administer, customize, and extend Jira Core and Jira Service Desk - Third Edition Patrick Li - audiobook CD

Autor:
Patrick Li
Ocena:
Bądź pierwszym, który oceni tę książkę
Stron:
280
Dostępne formaty:
     PDF
     ePub
     Mobi
Jira is a project management tool used widely by organizations to plan, track, and release software. Jira administrators are at the heart of these processes and need to know how to successfully administer and customize Jira offerings. This updated Jira 8 Administration Cookbook demonstrates how to efficiently work with Jira Core and Jira Service Desk.

The book starts with a variety of recipes to help you manage users and workflows. You'll learn how to set up custom forms and capture important data with custom fields and screens. Next, you'll gain insights into the latest email capabilities, which will assist you with everything from managing outgoing email rules to processing incoming emails for automated issue creation. Later, you'll be guided through running scripts to automate tasks, getting easy access to logs, and even working with tools to troubleshoot problems. The book will also ensure you understand how to integrate Jira with Slack, set up SSO with Google, and delegate administrator permissions. Finally, a dedicated section on Jira Service Desk will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with Service Level Agreement (SLA).

By the end of this book, you'll have the skills you need to extend and customize your Jira implementation effectively.

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O autorze książki

Patrick Li is the cofounder of AppFusions and works as a senior engineer there, specializing in integration solutions with many enterprise applications and platforms, including IBM Connections, Jive, Google Apps, and more. He has worked in the Atlassian ecosystem for over 10 years, developing products and solutions for the Atlassian platform and providing expert consulting services. He has authored many books and video courses covering Jira. He has extensive experience in designing and deploying Atlassian solutions from the ground up and customizing existing deployments for clients across verticals such as healthcare, software engineering, financial services, and government agencies.

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