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Empowering Organizations with Power Virtual Agents

(ebook) (audiobook) (audiobook) Język publikacji: angielski
Autor:
Nicolae Tarla
Empowering Organizations with Power Virtual Agents Nicolae Tarla - okładka książki

Empowering Organizations with Power Virtual Agents Nicolae Tarla - okładka książki

Empowering Organizations with Power Virtual Agents Nicolae Tarla - okładka audiobooka MP3

Empowering Organizations with Power Virtual Agents Nicolae Tarla - okładka audiobooks CD

Ocena:
Bądź pierwszym, który oceni tę książkę
Stron:
246
Dostępne formaty:
     PDF
     ePub
     Mobi

Ebook

109,00 zł

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Power Virtual Agents is a set of technologies released under the Power Platform umbrella by Microsoft. It allows non-developers to create solutions to automate customer interactions and provide services using a conversational interface, thus relieving the pressure on front-line staff providing this kind of support.

Empowering Organizations with Power Virtual Agents is a guide to building chatbots that can be deployed to handle front desk services without having to write code. The book takes a scenario-based approach to implementing bot services and automation to serve employees in the organization and external customers. You will uncover the features available in Power Virtual Agents for creating bots that can be integrated into an organization's public site as well as specific web pages. Next, you will understand how to build bots and integrate them within the Teams environment for internal users. As you progress, you will explore complete examples for implementing automated agents (bots) that can be deployed on sites for interacting with external customers.

By the end of this Power Virtual Agents chatbot book, you will have implemented several scenarios to serve external client requests for information, created scenarios to help internal users retrieve relevant information, and processed these in an automated conversational manner.

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