Beyond Blame. Learning From Failure and Success
- Wydawnictwo:
- O'Reilly Media
- Ocena:
- Stron:
- 92
- Dostępne formaty:
-
ePubMobi
Opis
książki
:
Beyond Blame. Learning From Failure and Success
Failure is inevitable and a postmortem analysis, conducted in an open, blameless way, is the best way for IT techs and managers to learn from outages and near-misses. But when the "root cause" is determined to be "human error" (or worse, particular humans), the real causes and conditions are lost.
In this insightful book, IT veteran Dave Zwieback shows you an approach for making postmortems blameless, so you can focus instead on addressing areas of fragility within systems and organizations. If you’re involved with assessing why something goes wrong on a project or at your company—as a system administrator, developer, team manager, or executive—the concrete steps in this guide will help you find a real solution that works.
- Recognize and mitigate the effects of stress during outages
- Learn how to communicate effectively in a charged, high-stakes postmortem conversation
- Collect the necessary data before the postmortem begins
- Focus on determining the actual causes and conditions of an outage
- Learn techniques for writing up a postmortem for either internal or external use
Wybrane bestsellery
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If your organization has embraced DevOps, you need people whose nonlinear career paths and wide-ranging interests will help you remove dysfunctional silos. But your efforts to hire DevOps practitioners aren't working. How do you unearth these DevOps creatures? Think like one. In this Web Ops & Performance report, Dave Zwieback describes a successfu-
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Imagine you had to write a postmortem containing statements like these?"We were unable to resolve the outage as quickly as we would have hoped because our decision making was impacted by extreme stress.""We spent two hours repeatedly applying the fix that worked during the previous outage, only to find out that it made no difference in this one.""W-
- ePub + Mobi pkt
-
Szczegóły książki
- ISBN Ebooka:
- 978-14-919-1445-8, 9781491914458
- Data wydania ebooka :
-
2015-10-07
Data wydania ebooka często jest dniem wprowadzenia tytułu do sprzedaży i może nie być równoznaczna
z datą wydania książki papierowej. Dodatkowe informacje możesz znaleźć w darmowym fragmencie.
Jeśli masz wątpliwości skontaktuj się z nami sklep@helion.pl.
- Język publikacji:
- angielski
- Rozmiar pliku ePub:
- 3.8MB
- Rozmiar pliku Mobi:
- 6.6MB
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