Fabrizio Volpe is a Lync MVP and an experienced IT professional, with more than 15 years of experience working in the IT department of large-scale banking and financial companies. He has been working as a network and systems administrator in various firms of the Iccrea Banking Group (one of the top banking groups in Italy) since 2000. From 2011 to 2013, before moving his focus to Unified Communications, Fabrizio received the MVP award for Directory Services. Over the past few years, Fabrizio has participated as a speaker at many events and conferences (both Italian and international). He creates IT-focused content on different platforms that have received good feedback. His works are available on YouTube (http://www.youtube.com/user/lync2013), on his personal blog (http://www.absoluteuc.org), and on SlideShare (http://www.slideshare.net/fabriziov). Fabrizio has published three books with Packt Publishing: Getting Started with FortiGate,Getting Started with Microsoft Lync Server 2013, and Instant Microsoft Forefront UAG Mobile Configuration Starter. He has also authored a successful free e-book, Microsoft Lync Server 2013: Basic Administration, available in the TechNet Office gallery (http://bit.ly/1jbzpfo), which has been downloaded more than 25,000 times.