Karen Holland has worked in the programming and technology industry for over 12 years using a range of technologies and languages, including C++, Bash, PHP, CSS, jQuery, XML, SOAP, Git, Symphony, and a number of databases. She has worked as a senior software developer for Learning Technology Services (LTS) for the last 18 months, focusing on the development and implementation of Moodle projects. She has designed and developed plugins and integrations for Moodle and has worked on documenting processes and procedures for use by LTS clients as learning materials. Karen holds a master's in computer science (NL) from University College Dublin. She also holds a post graduate diploma in multimedia and web authoring and a Joint Education Board (JEB) IT Trainer diploma. Karen recently presented a Pecha Kucha on Moodle Administration Tips at the UK/Ireland Moodlemoot in Dublin. She also enjoys singing with the Culwick Choral Society and is an avid tennis and rugby fan!